Massachusetts Statewide Independent Living Council
280 Irving Street * Framingham, MA 01702 *
Voice/TTY: 508-620-7452 * Toll Free 866-662-7452 * Fax: 508-620-7450
The People's Olmstead Plan can be downloaded in a Microsoft Word Printable Version.
Permission to duplicate is granted.
In 1999, the US Supreme Court held in Olmstead v. L.C. that the unnecessary segregation of individuals with disabilities in institutions might constitute discrimination based on disability. The court ruled that the Americans with Disabilities Act may require states to provide community-based services rather than institutional placements for individuals with disabilities. As a result, each state is now creating a plan that describes how activities and resources will be allocated to increase the community-based services for people with disabilities. This comprehensive plan will become one of the most useful tools in ensuring that people have a choice in determining their living situation, thus combining high moral principles and fiscal responsibility.
Unfortunately, due to the budget crisis, the previous administration has taken steps that have drastically affected our state's ability to draft a comprehensive plan. The SILC, along with other disability organizations, the new administration, legislators, and others is working to ensure that a fair and equitable option be made available to all citizens of the Commonwealth. As a result, the SILC has spearheaded the publication of the People's Olmstead Plan, a tool and resource to be used by all parties in construction of Massachusetts Olmstead Plan.
Statewide Independent Living Councils across the country were created by The Rehabilitation Act Amendments of 1992. Our council is composed of people with disabilities, Independent Living Centers (ILCs) and related agencies in order to create and establish policy, planning and coordination for independent living services. As a result of this law, the Massachusetts Statewide Independent Living Council was established by Executive Order No. 373 in 1994. The Massachusetts SILC represents the eleven centers for independent living (CILs), state agencies, organizations serving individuals with disabilities, parents, businesses, and individuals with disabilities statewide.
It is important to note that recent census data indicates that there are over one million residents of Massachusetts who have disabilities and that this number is on the rise. The SILC, working with the eleven Independent Living Centers across the state, is providing the Commonwealth with vital information concerning Independent Living Programs and Services. In addition, the SILC is currently working on developing a cost analysis/business plan to show that community-based services will save the Commonwealth money over institutional services. This and other information will be forthcoming in the next few months.
Please contact us via the SILC Coordinator, Joe Bellil, if you have any questions. He can be reached at 508-620-7452 or jbellil@masilc.org.
We thank you in advance for your time and immediate attention to this matter.
Sincerely,
Joseph Tringali Paul W. Spooner
SILC Chair Advocacy Committee Chair
The
People’s Olmstead Plan
January
2003
Executive
Summary

INTRODUCTION
On June 18, 2001,
President George W. Bush signed Executive Order No. 13217, Community-Based
Alternatives for Individuals with Disabilities. The Order calls upon the
federal government to assist states and localities to implement swiftly the
decision of the United States Supreme Court in Olmstead v. L.C., stating: The
United States is committed to community-based alternatives for individuals with
disabilities and recognizes that such services advance the best interests of
the United States.
“By the authority vested in me as President by the
Constitution and the laws of the United States of America, and in order to
place qualified individuals with disabilities in community settings whenever
appropriate, it is hereby ordered as follows: The Federal Government must assist
States and localities to implement swiftly the Olmstead decision, so as to help
ensure that all Americans have the opportunity to live close to their families
and friends, to live more independently, to engage in productive employment,
and to participate in community life.”
President George W. Bush, Executive
Order 13217
The
Supreme Court’s Olmstead decision, which is based on the requirements of the
Americans with Disabilities Act, suggested that states take the following
actions:
·
Demonstrate
that the state has a comprehensive, effectively working plan for placing
qualified people with disabilities in the least restrictive setting appropriate
to their needs; and
·
Maintain a
waiting list that moves at a reasonable pace which is not controlled by state endeavors
to keep its institutions fully populated.
The
Supreme Court’s landmark decision in Olmstead gave people with disabilities of
all ages the right to live in the community, outside of an institution, in the
least restrictive setting possible.
Collectively, people with disabilities, elders, and others rise up to
claim our rightful independence.
The People’s
Olmstead Plan is not a bureaucratic response to the independence yearnings of the
disability community. It is a passionate declaration from the front lines. It
is a statement from people who have lived or still live in the nursing homes, our state hospitals,
chronic care facilities, and a multitude of other spirit-killing institutions
where society has placed, and continues to place, thousands of its citizens'
with disabilities.
In
July 2002 three state agencies (EOHHS, EOEA, A&F) released Enhancing
Community Based Services, Phase One of Massachusetts’ Plan, which is the state’s
plan to comply with the Olmstead mandate to provide services to people with
disabilities of all ages in the most-integrated, least-restrictive setting. The
foundation of this plan was five public “listening sessions” held across the
state between October 2001 and January 2002. Over 1,000 people with
disabilities attended sessions held in Westfield, Fairhaven, Worcester, Boston,
and Lynn, with more than 250 people testifying-- usually with an intense
passion evolved from personal experience-- on the need to end state-supported
institutionalization and instead direct resources into true community-based
supports and services.
Subsequent to these listening sessions
members of the disability and elderly communities, in conjunction with state
officials, produced four reports on how Massachusetts can move forward to
comply with the Olmstead ruling. These reports form the basis of the People’s
Plan. It is the contention of the Statewide Independent Living Council that
these reports, and not the lengthy processes that form the basis of Enhancing
Community Based Services, are what must serve as the basis for public
policy on people with disabilities in Massachusetts.
We are in a time
of unprecedented budget cuts to Human Service programs. Aggressive implementation
of cost-effective, community-based services and supports, as recommended in the
People’s Olmstead Plan, is fiscally prudent-—and it soundly promotes the
preferred way of living for the vast majority of people with disabilities.
The
Massachusetts People's Olmstead Plan consists of four committees’ extensive
findings, recommendations, and action steps.
The four reports cover:
·
Individuals Who Are
Institutionalized
·
Individuals At Risk of
Institutionalization
·
Community Services and
Supports
·
Housing
The following
key points have been extrapolated from the extensive reports and represent the
most urgent need in each subject area.
This summary is not meant to supersede the additional important areas of
change recommended in the Committee
reports, which are part of this plan.
Individuals Who Are
Institutionalized
Institutional bias in long term care funding must be
eliminated in Massachusetts.
Resources will be shifted to minimize institutional capacity
while creating maximum community capacity.
Vigilance must be exercised to ensure that people are
diverted from institutions by providing a range of viable choices in the
community.
A rigorous, independent process is needed for assessing
individuals who are seeking long-term care, or who are referred for placement
in an institution.
Individuals At Risk of
Institutionalization
Massachusetts
faces the challenge of how to remove the bias towards institutionalized care
from the present system of long-term care, and to promote the use of home and
community based alternatives.
The primary goal
is that, Massachusetts’ long-term care system will be one where a waiver is
required for a person to enter institutionalized care, instead of one where
waivers are needed in order to provide Medicaid-funded community options, as is
true in the current system.
Community Services and
Supports
It is the goal
of the Commonwealth to reduce its reliance on institutional long-term care
services, and expand the range of options for community care. The Commonwealth
shall shift the proportion of state resources devoted to community care versus
institutional care, and enhance the provision of community services and
programs that avoid or delay institutional admissions, and make institutional care a last resort.
Housing
Housing programs
and property development by the state should be consistent with the following
principles:
Integration:
Housing for people with disabilities should be designed to integrate people with
disabilities into the community as fully as possible. In the most integrated,
least restrictive housing environment, support services should be available
when necessary to help ensure a successful tenancy and lease compliance.
Housing and Services
Relationship: Before a housing model is funded or endorsed, the relationship
between housing and services must be reviewed and determined appropriate for
the targeted population.
Maximum Control:
People with disabilities should have the maximum control possible in their
housing choices and management.
Informed Choice:
People with disabilities must be able to choose their housing. In order to do
this, they must be informed fully, in a manner understandable to the individual
about the choices available and the responsibilities that accompany these
choices.
A Variety of
Choices: In developing a system of housing for people with disabilities, the
overall state system should promote a variety of choices.
Accessibility:
All housing for people with disabilities must be accessible.
*****
Reading the committee reports is essential. But they were
framed by the words of those who testified during the Olmstead listening
sessions, and these statements may best tell about the mission on which we must
embark.
“I’ll do without an operation I need before I go to another nursing
home.”
“I lived in Belchertown…Institutions should be closed! It is much,
much, much better to live out in the community than it is where you’re told
where to go, what to do, what to do with your life.”
“For too long we have been jailed in institutions and hospitals.”
“I was homeless and had to go in a nursing home… I got in the nursing
home in just two hours…It took eight and a half months to get out.”
“I worked with DMH as a psychologist for 34…The cost of
deinstitutionalization is much less, we could save a lot of money. There’s no
place like home.”
“I don’t want to give up my independence. Going in a nursing home at my
age would kill me. I’d rather be dead, I’d rather be dead.”
“I would become a number in a nursing home. I have my own home. I use
PCAs. I don’t want to become a number.”
“I lived in an institution half my life…I do not want to go back.”
“The institutional bias of Medicaid and the lack of family supports and
housing forced me to institutionalize my daughter.”
“We think of freedom as an American right…unless you have a
disability.”
“People in institutions are incarcerated.”
“I worked twenty years in a nursing home and never heard someone say
‘this is where I want to live.’ “
“It’s hard to imagine a state institution if you haven’t walked the
ward… Hundreds sit, day after day, year after year, in some cases, even when
staff says they’re ready to leave.”
“Close the institutions.”
Massachusetts
Independent Living Centers
Ad-Lib, Inc. Boston Center for Independent Living
Joe Castillani, Executive Director Bill Henning, Executive Director
215 North Street, Pittsfield, MA 01201 95 Berkeley Street, Boston, MA 02116
Phone: 413-442-7047
Fax: 413-443-4338 Phone: 617-338-6665
Fax: 617-338-6661
Email: jcastellani@adlib.bz Email: bhenning@bostoncil.org
Cape Organization for the Rights of the
Disabled Center for Living and Working, Inc.
Pam Burkley, Executive Director Jamie Ross, Executive Director
1019 Iyannough Road, #4, Hyannis, MA 02601 67 Millbrook Street, Worcester, MA 01607
Phone: 508-775-8300
Fax: 508-775-7022 Phone: 508-363-1226
Fax: 508-363-1254
Email: pburkley@cape.com Email: JRoss@CenterLW.org
Independence Associates, Inc. Independent Living Center of the North Shore
Constance M. Gallant, Executive Director and
Cape Ann, Inc.
10 Oak Street 2nd FL, Taunton, MA 02780 Mary Margaret Moore, Executive Director
Phone: 508-880-5325
Fax: 508-880-6311 27 Congress Street Suite 107, Salem, MA 01970
Email: cgallant@iacil.org Phone: 978-741-0077
Fax: 978-741-1133
Email: MMMoore@ilcnsca.org
MetroWest Center for Independent Living Northeast Independent Living Program
Paul Spooner, Executive Director Charlie Carr, Executive Director
280 Irving Street, Framingham, MA 01702 20 Ballard Road, Lawrence, MA 01843
Phone: 508-875-7853
Fax: 508-875-8359 Phone: 978-687-4288
Fax: 978-689-4488
Email: pspooner@mwcil.org Email: charlescarr@attbi.com
Southeast Center for Independent Living STAVROS
Cheryl Finnerty, Executive Director Jim Kruidenier, Executive Director
Merrill Building - 66 Troy Street, Suite #3, Fall River, MA
691 South East Street, Amherst, MA 01002
02720 Phone: 413-256-0473
Fax: 413-256-0190
Phone: 508-679-9210
Fax: 508-677-2377 Email: jkruidenier@stavros.org
Email:
scil@cntn.net
Vivienne S. Thomson Independent Living Center
Matlyn
D. Starks, Executive Director
3313
Washington Street, Jamaica Plain, MA 02130
Phone:
617-522-9840 Fax: 617-522-9839
Email:
MDACS@aol.com
The
following information is from:
Enhancing
Community
Based
Services
Phase
One of
Massachusetts’ Plan
July
31, 2002
Submitted
by:
Executive
Office of Health and Human Services
Executive
Office of Administration and Finance
Executive
Office of Elder Affairs
APPENDIX A
COMMITTEE MEMBERSHIP
LISTS:
Steering Committee
Interagency Leadership Team
Olmstead Advisory Group
Enhancing
Community Based Services
Robert Gittens Secretary,
Executive Office of Health and Human Services
Lillian Glickman Secretary,
Executive Office of Elder Affairs
Elmer Bartels Commissioner,
Massachusetts Rehabilitation Commission
Michael Bolden Commissioner,
Department of Youth Services
Kimberly Egan Acting
Commissioner, Massachusetts Commission for the Deaf and Hard of Hearing
David Govostes Commissioner,
Massachusetts Commission for the Blind
Howard Koh Commissioner,
Department of Public Health
Gerry Morrissey Commissioner,
Department of Mental Retardation
Michael Resca Commandant,
Soldier’s Home, Chelsea
Linda Ruthhardt Commissioner,
Division of Health Care Finance and Policy
Lewis Harry Spence Commissioner,
Department of Social Services
Marylou Sudders Commissioner,
Department of Mental Health
John Wagner Commissioner,
Division of Transitional Assistance
Jane Wallis Gumble Director,
Department of Housing and Community Development
Wendy Warring Commissioner,
Division of Medical Assistance
Ardith Weiworka Commissioner,
Office of Child Care Services
Enhancing
Community Based Services
Interagency Leadership Team
Cheryl Bushnell Acting
Director, Division of Special Health Needs
Department
of Public Health
Mark Fridovich Deputy
Commissioner
Department
of Mental Retardation
Debra Kamen Director,
Statewide Head Injury Program
Massachusetts
Rehabilitation Commission
Eliza Lake Director,
Community Support Services
Executive
Office of Elder Affairs
Michael O’Neill Acting
Assistant Commissioner
Department
of Mental Health
Betty Anne Ritcey Assistant
Secretary for Disability Policy
Executive
Office of Health and Human Services
Eleanor Shea-Delaney Director of
Plans for the Elderly and Disabled
Division
of Medical Assistance
Larry Swartz General
Counsel
Executive
Office of Health and Human Services
Sarah Young Deputy Director
Department of Housing and Community Development
Center for Health
Policy and Research at UMass Medical School
Jay Himmelstein Director,
Center for Health Policy and Research
Darlene O’Connor Director,
CHPR Long-Term Care Unit
Mary Ann Anderson Senior
Project Director, LTC Community Options
Erin Barrett Project
Associate
Mardia Coleman Research
Associate
Debra Hurwtiz Consultant
Olmstead Advisory Group
Charlie Carr Executive
Director, Northeast Independent Living Program
Deni Cohodas National Empowerment
Center
Christine Griffin Executive
Director, Disability Law Center in Boston
Ben Haynes Board Member, Massachusetts Senior Action
Council and Disability Policy
Consortium
Bill Henning Director, Cape Organization for Rights of the
Disabled
(CORD)
Sandra Houghton Self-Advocacy Leadership Institute
Arlene Korab Executive Director, Massachusetts Brain Injury
Association
Linda Long Deputy
Executive Director, Governor’s Advisory
Commission
on Disability
John O’Neill Executive
Director, Somerville/Cambridge Elder Services
Angelina Ramirez Program
Coordinator, Stavros Independent Living Center of Amherst
and Springfield
Ex Officio State Advisors
Robert Gittens Secretary,
Executive Office of Health and Human Services
Lillian Glickman Secretary,
Executive Office of Elder Affairs
Elizabeth Morse Deputy
Chief of Staff, Governor’s Office
Henri Rauschenbach Senior Deputy
Chief of Staff, Governor’s Office
Betty Anne Ritcey Assistant
Secretary, Executive Office of Health and Human Services
Larry Swartz General
Counsel, Executive Office of Health and Human Services
Linn Torto Assistant Secretary, Executive Office of
Administration and Finance
APPENDIX B
Olmstead Advisory Group:
Report of the Subcommittee on
Individuals who are Institutionalized
Sub-committee Chairs:
Linda Long, NSARC
Betty Anne Ritcey, EOHHS
Sub-committee Members
Sarah Bachrach, DPH Sandy Houghton, MASS
Ed Bielecki, MASS Eliza Lake, ELDER AFFAIRS
Deni Cohedas, M-POWER Louann Larson, NSARC
Ellie Shea Delaney, DMA John O’Neill, Mass Home Care
Chris Griffin, DLC Walter Polesky, DMH
Jack Riley, DMR
Overview of
Subcommittee Work:
The Olmstead
sub-committee on Individuals in Institutions met on 5 occasions. Much
discussion evolved around defining the term “institution” and also around
reasons why people are admitted to or not discharged from institutions.
Sub-committee members weighed in at various points along the philosophical
continuum of the Commonwealth’s need to have institutions. Although these
meetings have been filled with differing opinions we have forged ahead and
found much common ground via healthy discussions that are reflected in the
following document, which is being presented as the consensus of this
sub-committee.
Definition:
An
institution is a publicly or privately funded congregate setting where the
individuals who are served do not have autonomy over their daily routines and
activities, and are not living in the least restrictive setting. A facility is not considered an institution
for our purposes if it provides time-limited rehabilitation, or other kinds of
short-term, medically necessary treatment, and if each person receiving
services has an active discharge plan in place. As soon as that facility accepts long-term “residents” or allows
people to remain in the facility without actively working on discharging them
to a less restrictive setting, that facility would become an “institution” by
our definition.
Guiding Principles
Individuals must be able to
choose where they would like to live
Historically,
the decision to institutionalize people has been due to lack of resources in
the community, rather than a real choice made by people with disabilities and
their families. It is to be expected
that some people who have been institutionalized for decades, and who have
formed deep and lasting relationships with those with whom they live, may
choose to remain where they are, no matter what alternative is offered to
them. Similarly, guardians may be
uncomfortable with the idea of agreeing to move their loved ones from settings
they have come to trust, to new and unfamiliar settings. Institutions should be
allowed to downsize through attrition and consolidation, and eventually, when
no longer sustainable, to close their doors.
For more than two decades, researchers, as well as community service providers, have recognized that with proper funding and the appropriate kinds of supports, all individuals with disabilities can be served in small, community-based settings:
“By every measure, living in the community shows clear increases in quality of life compared to living in larger, congregate settings. And, the supports, supervision and care go with the person to their new home. And, people with disabilities and their families choose where to live, who to live with and decide about the programs that will support their loved one in their new home.” (Deinstitutionalization in America, David Mank, Indiana Institute on Disability and Community.)
This is reinforced by David Braddock and his co-writers of
the federal sourcebook (funded by Administration on Developmental Disabilities
in HHS), State of the States in Developmental Disabilities (Feb. 2002, p. 26, Coleman Institute at the University of
Colorado), when they cite trends nationwide in the delivery of services:
“Another mechanism for gauging trends in
the states is the rate of decline in state financing of institutional care.
Across the nation during 1977-1991, the public and private institutional care
sector grew every year in inflation-adjusted terms. After the peak in spending
in 1991, institutional spending declined each year from 1991 to 2000. During
1996-2000, inflation-adjusted institutional spending in the U.S. declined 10%.
Among the states that have not completely closed their public institutions,
Indiana, Kansas, Maine, Massachusetts, Oregon and South Dakota reduced their
inflation-adjusted institutional spending by more than 39% during
1996-2000.” In addition, Judge Ruth Bader-Ginsburg, writing for the 6-3
Court majority, described the essence of the Court’s ruling: “We confront the
question of whether the proscription of discrimination may require placement of
persons with mental disabilities in community settings rather than in
institutions. The answer, we hold, is a qualified yes” (Olmstead v. L.C., 1999).
Institutional bias in long
term care funding must be eliminated in Massachusetts:
Resources will be shifted to minimize institutional
capacity while creating maximum community capacity
Vigilance must be exercised to ensure that people
are diverted from institutions by providing a range of viable choices in the
community
A rigorous, independent process is needed for
assessing individuals who are seeking long-term care, or who are referred for
placement in an institution. (Refer to Goal 4 of Community Services and
Supports Subcommittee report)
The
Commonwealth’s Report on Long-Term Care, dated August 2001, states that
long-term care spending in Massachusetts “is heavily weighted to institutional
care, which consumed nearly $1.2 billion or 83% of total spending.” This report also points out that
“Massachusetts has a 65% greater rate of Medicaid nursing facility utilization
than the national average.” These figures reflect the extent to which the state
has committed its resources to the institutional side of the long-term care
equation.
When
an individual is leaving an institution, funding should be provided that is
adequate to support the individual in the community, to be used flexibly as his
or her needs change. Experience has shown that many individuals can be
supported for less money in the community, while others may require more costly
supports. The important concept here is
that the current roadblocks to funding of community based supports that lead
people inevitably to “choose” institutional placement, or to remain in an
institution, must be removed. New and
creative funding mechanisms must be designed, or exploited more effectively, to
channel resources to less restrictive environments.
Long-term care plans must be Person-Centered.
Service must be designed and coordinated to meet the specific needs and preferences of the individual. The current rigid system primarily operates by funding “slots” and fitting people into them. It must be replaced by a dynamic system that configures an array of flexible supports, enabling the individual to realize their dream of where and how and with whom they will live.
Recommendations:
The
Massachusetts Olmstead Plan will provide for community-based supports and
services necessary for individuals living in an institutional setting to
transition successfully to a living situation in the community of their
choice.
A. The State
agencies currently funding institutional placements (DMR, DMH, DPH, DMA, DOE
and DYS) will produce a report which
identifies how many people are currently residing in institutions, their
ages, the level of care required by these individuals, and the current cost of
providing this care. (U. Mass group is preparing some information about numbers
and current costs)
B. The State (EOHHS and
EOEA) will identify all existing
community supports and services, their current capacities and funding
mechanisms.
C. The State will identify
potential service gaps in the community system. Some of the gaps that must be addressed are:
a. Direct care staff salaries
Currently, salaries and benefits at state institutions are,
for the most part, superior to those offered in community-based programs. For
instance, within the DMR system, starting salaries for comparable direct care
workers run $3,000-4,000 higher in the state-run system than in the private
sector. Also, state employees receive
periodic increases, while salary adjustments in the private sector are
completely dependent on the whim of the legislature and administration, and
when granted, are minute (under 3%) and retroactive rather than prospective.
The state must provide adequate funding to community-based
service providers to ensure a capable and reliable workforce.
b. Housing
options
(See Housing Subcommittee Report)
c. Institutional bias in the financial and clinical eligibility criteria for state-funded programs (including Medicaid)
d. Underfunded and underdeveloped community support system (See Community Services and Supports Subcommittee Report) Funding for flexible, individualized, community supports should be made available to individuals, even where formal supports do not yet exist to be purchased. These resources will serve as an engine, generating the demand for community-based supports, and propelling service providers to organize themselves to meet the demand.
The following
recommendations are not meant to be prescriptive, or exhaustive, but rather,
are meant to provide a sample framework for the systematic identification,
matching, and tracking of needs and resources:
D. The State will identify
independent entities to protect the interest of individuals with disabilities
who reside in institutions. These entities will:
Educate each individual and/or their guardians about the array of
community options, semi annually
Such education might include (not an exhaustive
list):
Individual assessments may include:
Case management may include:
E. State funding should
support the following supplemental
options:
F. State agencies will implement a tracking system to monitor the
progress of each individual’s program plan and identify where progress is
lagging. Data will include, but not be
limited to:
G. Determination of baseline
of total resources, in dollars, devoted to institutional vs. community care (measure
to include such things as dollars spent on salaries, training, facilities,
supplies, etc.). Annual targets will be set for subsequent years to change the
ratio to one that increasingly favors community based care.
H. The State will establish a method
of evaluating and monitoring the living situations of those who have moved
out of state-run institutions to ensure they are effective and that human
rights are protected.
APPENDIX C
Olmstead Advisory Group:
Report of the Subcommittee on
Individuals at Risk of Institutionalization
Olmstead
Advisory Group
Subcommittee on Individuals at Risk of Institutionalization
Subcommittee Chairs:
Lillian Glickman, Elder Affairs
Christine Griffin, Disability Law Center
Subcommittee Members:
Peter Burns, M-POWER John O’Neill, Mass
Home Care
John Chappell, MRC Michael O’Neill, DMH
Deborah Delman, M-POWER Angelina
Ramirez, Stavros
Mark Fridovich, DMR Ellie Shea-Delaney,
DMA
Eliza Lake, Elder Affairs
Introduction
Massachusetts faces the challenge of how to
remove the bias towards institutionalized care from the present system of
long-term care, and to promote the use of home and community based
alternatives. While there are community
supports in place for most populations, this support is either too little to
maintain individuals in the community, or the supports are only offered to
certain persons with disabilities after institutionalization occurs. It is much more difficult to transition individuals
into the community than to prevent their institutionalization.
The Commonwealth needs to focus on diverting
as many individuals from institutionalization as possible. Effective state
policy and legislation must be passed that enables those services that keep
people in the community to occur in a transparent, coordinated fashion that
benefits every Commonwealth citizen with a disability who needs such
services. The goal should be that,
eventually, Massachusetts’ long term care system is one where a waiver is
required to enter institutionalized care, instead of one where waivers are
needed to provide Medicaid community options, as is true in the current federal
system.
The Individuals At Risk of
Institutionalization Subcommittee of the Governor’s Olmstead Advisory Group
presents the following recommendations as a way to achieve a truly diversionary
long-term care system. The
Subcommittee met five times between January and April of 2002. Starting with the themes that were raised in
the Olmstead hearing that were held around the state in November, December and
January, the Subcommittee members crafted the recommendations to best address
the needs of those individuals in the Commonwealth who are at risk of
institutionalization.
Definition of
Population
People who are risk of
institutionalization are individuals of all ages with physical or psychiatric
disabilities, cognitive impairment, or behavioral issues who also have unmet
needs and whose lack of skills and supports jeopardize their ability to remain
in the community.
Goals and Objectives
I. Goal: Identify who is at risk of
institutionalization
A. Objective:
Identify individuals currently at risk of institutionalization.
1. Recommendation:
Examine lists of those individuals currently waiting for long-term care services
from state agencies to determine their ability to remain living in the
community.
2. Recommendation: Analyze state agencies' current client
populations for individuals at risk of institutionalization.
3. Recommendation: Identify individuals who are not covered by any state agency's
eligibility criteria, including those ineligible as a result of their
diagnosis. These individuals may have
significant unmet needs, including the need for case management, and are therefore
at risk of institutionalization.
B. Objective:
Coordinate case management or service planning
1. Recommendation:
Develop a single assessment tool with specialized modules to be used with all
people with disabilities seeking state funded long-term care services.
2. Recommendation:
Develop single entry point into long-term care system through contracts with
community-based agencies. These
agencies would serve as a sole referral and triage point with a goal of
diversion. Individuals with
disabilities would be referred to the most appropriate service providers,
except in those cases where there is a previous legislative mandate dictating
the admitting body.
3. Recommendation:
Develop clear communication and collaboration mechanisms between the
organizations serving as the point of entry and all state and community
agencies, both public and private, that provide long-term care services.
4. Recommendation:
Develop an interagency dispute resolution process to resolve questions of
responsibility arising between state agencies providing long-term care,
including the Department of Education.
C. Objective:
Enlist all sources of referral for identification of individuals at risk
1. Recommendation:
Work with all entities that make referrals to the long-term care system to
assist in the identification of individuals at risk of institutionalization.
II. Goal: Identify the unmet needs of this population
A. Objective:
Identify the unmet needs of individuals currently at risk of
institutionalization.
1. Recommendation:
Examine data of those individuals currently waiting for long-term care services
from state agencies to determine unmet needs, and those services needed in
order for them to remain in the community.
2. Recommendation: Analyze state agencies' current client
populations to determine unmet needs.
B. Objective:
Coordination of information
1. Recommendation: Develop a single assessment tool to be used
with all people with disabilities seeking state funded long-term care services.
2. Recommendation: Develop a common list of definitions, including
service definitions, for all state agencies in order to facilitate
communication about clients and their cases.
3. Recommendation: Survey residents of institutions and review
relevant data to determine what needs are met by the institutionalization, and
which could be met by existing services in the community.
4. Recommendation: Analyze data from Nursing Facility
Transition Grant and other relevant data sources to determine what community
services are needed to successfully transfer a resident back into the
community, what needs may not be filled, and what the characteristics are of
successful transfers (including frailty level, length of stay, etc.).
5. Recommendation: Develop a web based data center whereby a
client's service could be tracked across all providers of both acute and
long-term care services in order to collect data regarding needs, both met and
unmet.
III. Goal: Link individuals with services in order to
divert them from institutional placement
A. Objective:
Coordination of case management or service planning
1. Recommendation: Work to develop a web based data center
whereby a client's service could be tracked across all providers of both acute
and long-term care services, and those to whom the client agrees to allow
access could share this information
2. Recommendation: Streamline, unify, and expand the services
coordinated by existing case management systems across state agencies, advocacy
agencies and associations, and private non-profit agencies.
3. Recommendation: Develop on-going process to educate all
state agencies that provide long-term care services about the systems and
services of other state agencies.
4. Recommendation: Use the single assessment tool with
specialized modules to assess all people with disabilities seeking state funded
long-term care services in order to facilitate comprehensive service plan
design and communication between different providers.
5. Recommendation: Establish a mechanism for unified case
management for individuals who require the services of more than one agency.
B. Objective:
Education for all sources of referral
1. Recommendation: Create education/training program for all
entities that refer individuals to institutions. The goals would be to create relationships between the gatekeepers
and providers, including state agencies, and to ensure that they know all the
resources that are available in the community.
2. Recommendation: Establish mechanisms used by all sources of
referral to refer individuals to the most appropriate providers.
C. Objective:
Transition planning for youth (moving from children's services to the
adult long-term care system)
1. Recommendation: Establish a mechanism for unified case
management for children who require the services of more than one agency.
2. Recommendation: Establish a mechanism to facilitate service
delivery to individuals who, by reason of age, are no longer eligible for
services needed to support them in the community, e.g. those aging out of DSS,
DYS or DOE, or not meeting adult DMH or DMR eligibility criteria.
3. Recommendation: Ensure that transition planning for youth
would include planning and support for the following elements of community
living: health care, housing, relationships to family and other community
members, safety issues, skill development, employment readiness, and civic
involvement.
IV. Goal: Promote
self-advocacy and consumer empowerment
A. Objective:
Education about range of options in order to promote informed choice
1. Recommendation: Establish a network of independent
advocates; coordinators that can help consumers and their caregivers navigate
through the array of service options and care settings.
2. Recommendation: Provide, without regard to source of
referral or potential funding stream, every person (and his/her caregivers) who
is seeking admission to or placement in a long-term care facility with an
in-person consultation with an independent advocate care/coordinator.
V. Goal: Analyze/expand system infrastructure
A. Objective: Equitability of access
1. Recommendation: Make Medicaid services and eligibility
between institutional and community settings comparable. Income eligibility and spousal
impoverishment rules that apply to institutions should also apply to community
services.
2. Recommendation: Create equitability of access to
community-based long-term care services across the age spectrum, which could
include the spousal waiver for people with disabilities under the age of 65.
3. Recommendation:
Examine the role of the state in providing the necessary case management
to all populations that are currently unserved, including those that are
ineligible due to diagnosis.
B. Objective:
Expansion of access
1. Recommendation: Establish a commission to develop a plan for
a publicly managed long-term care insurance product, based on the Prescription
Advantage model. This long term care
insurance product would be premium driven, open to people of all ages, with the
premiums for the low-income elders and MassHealth individuals being subsidized
with public monies. This would provide
the Commonwealth with the ability to stabilize the funding of long-term care.
2. Recommendation: Expand Medicaid income and asset eligibility
requirements in order to provide necessary community supports to individuals
who are not currently eligible yet who are too poor to pay privately for care.
3. Recommendation: Give people with disabilities who meet the
eligibility criteria for MassHealth nursing facility or other institutional
services a choice of care either in the community or in an institution. Adequate funding will be provided for either
choice.
C. Objective: Expansion of services
1. Recommendation: Expand the provision of community services
and supports, including Personal Care Attendant services (See the Services and
Supports Subcommittee Report).
2. Recommendation: Expand the availability of accessible and
affordable housing in the community (See the Housing Subcommittee Report).
3. Recommendation: Develop and implement a flexible, effective
and safe system of medication management across the long-term care system.
4. Recommendation: Expand the availability of mental health
services for individuals of all ages (See the Services and Supports
Subcommittee Report).
D. Objective:
Prevention of unnecessary hospitalizations
1. Recommendation: Develop and support community programs
providing preventive health care services.
2. Recommendation: Develop and support community programs
providing diversionary health and mental health care services.
3. Recommendation: Develop and support peer advocacy, peer
education, and peer-run support groups as a part of the service infrastructure.
E. Objective:
Alter providers' philosophy of care where needed
1. Recommendation: Develop trainings for providers to promote
consumer involvement and independence.
The training teams shall include consumers.
F. Objective: Transfer positive aspects of institutions
into community, e.g. accountability, responsiveness, and financial security of
providers
1. Recommendation: Examine those institutions and community
care models, including those in other states, that have developed best
practices in providing consistent accountability, responsiveness and financial
security in order to identify positive elements that could be transferred to
existing community care.
2. Recommendation: Offer incentives and grants to nursing
facilities to develop and promote new models of care and accommodation that
change the focus of care from long-term to short-term care.
3. Recommendation: Promote such models to transform facilities
into a viable and desirable community option.
VI. Goal: Support caregivers
1. Recommendation: Expand programs that allow non-professionals
to serve as paid caregivers, including family members exclusive of the spouse
(e.g. PCA program, Elder Affairs' Consumer Direction)
2. Recommendation: Provide trainings for providers on working
collaboratively with families, including families of minors
3. Recommendation: Provide incentives of improved wage &
benefits packages, as well as retraining, for institution workers who wish to
transition to community care
B. Objective:
Education
1. Recommendation: Publish an information booklet, in multiple
languages and audiotape, which give consumers and caregivers an outline of
service options, provide instructions on how to access same, and stress their
rights to self-direct their care if they so choose.
2. Recommendation: Develop a 1-800 consumer information line
and an interactive web site to handle long term care inquiries, perhaps
building upon the information and referral system the Executive Office of Elder
Affairs already has in place.
C. Objective:
Examination of the roles and responsibilities of the family
1. Recommendation: For minors, recognize the role of parents as
the 24/7 caregivers and provide skill training to professionals and to parents
to promote the practice of family collaboration and the partnering with parents
as equals.
2. Recommendation: For adults, expand existing state-funded
caregiver programs that provide training and support to families, as well as
provide training for providers on working collaboratively with clients and
families.
3. Recommendation: Hold diverse focus groups
to elicit feedback on the role of the family versus the role of the state in
the provision of care to the elderly and individuals with disabilities.
APPENDIX D
Olmstead Advisory Group:
Report of the Subcommittee on
Community Services and Supports
Olmstead Advisory Group
Subcommittee on Community Services and Supports
Subcommittee Chairs:
Charles Carr, NILP
Betty Ann Ritcey, EOHHS
Subcommittee Members:
Ed Bielecki, MASS
Cheryl Bushnell, DPH
Bill Henning, CORD
Sandra Houghton, DD Council
Eliza Lake, Elder Affairs
Karen Langley, MRC
Linda Long, North Shore ARC
Al Norman, Mass. Home Care
John O’Neill
Ted Taranto, DMH
Larry Tummino, DMR
The
Olmstead Community Services and Supports subcommittee met a total of five (5) times. A comprehensive listing of Common Themes
taken from the five (5) statewide public hearings was
used to facilitate the development of this report. Detailed notes were taken at each meeting, and distributed in
advance of the next. Corrections,
deletions, and additional topic areas were discussed and agreed upon based, in
part, on these notes. Agreement was
reached through healthy group debate, and negotiations. This report represents
the consensus of the subcommittee.
Goal 1: IDENTIFY THE NUMBER OF INDIVIDUALS WITH DISABILITIES THAT ARE
INSTITUTIONALIZED, AND THOSE APPROPRIATE FOR TRANSITION.
Objective: The Commonwealth shall identify the number
of individuals with disabilities in the Commonwealth that are
institutionalized, and define the type, duration and funder/agency of the
placements.
Action Step: Agency staff need to determine how to more
precisely measure these placement activities.
There is a wealth of data on state operated facilities, but incomplete
or conflicting information on publicly funded placements in private
facilities. State agencies must act
aggressively to review this population and the programs that serve them.
Goal 2:
EQUAL CHOICE OF SETTING
All individuals
with disabilities in the Commonwealth who meet the criteria, or are eligible,
for long term care as defined in state regulation, shall be permitted to choose
between home and community based care, or, institutional care, to ensure their
care is provided in the most integrated setting appropriate to their needs. The
decision about where a person with a disability will receive long-term care
services must be the choice of that individual. The setting of that care should not determine the entitlement. A person's level of disability should create
an entitlement to care, irrespective of the setting chosen. Medicaid, the largest payer of long-term
care services in the Commonwealth, must give people with disabilities the
choice of setting, and the dollar's to pay for such care. Nursing home care is
a Medicaid entitlement. Over time, as the decision of care settings change,
adequate money should continue to follow that decision. The financial value of
these services shall "belong" to the individual, not to the setting,
and may be used flexibly by the individual as his or her need for setting
changes.
Objective:
All state agencies that offer long term care to people with disabilities
shall develop a financial value to their community care and institutional care benefit.
The only difference between said benefits shall be that the institutional
benefit shall include a room and board component.
Action Step: State agencies shall assign staff to
reengineer long term care in accordance with the goal of providing a uniform
institutional and community based service package, with an add on for room and
board in the case of residential services.
Goal 3:
ENHANCEMENT OF COMMUNITY CARE, NURSING HOMES, INSTITUTIONAL CARE, AS A
LAST RESORT
It is the goal of
the Commonwealth to reduce its reliance on institutional long-term care
services, and expand the range of options for community care. The Commonwealth
shall shift the proportion of state resources devoted to community care versus
institutional care, and enhance the provision of community services and
programs that avoid or delay institutional admissions, and make institutional
care a last resort.
Objective: All state agencies that offer long term
care shall establish a baseline of resources now committed to community based
care, and develop a three-year plan to shift more resources into community care
and use institutional care as a last resort.
Action Step: The
Commonwealth shall produce a plan to maintain or reduce its number of institutional
admissions, and generate a list of specific expansions to the “least
restrictive” community based services that could serve as alternatives to
nursing home care, such as foster homes, evening and overnight care, expansion
of the personal care attendant program, etc.
Goal 4:
CREATE A SINGLE ENTRY POINT FOR LONG TERM CARE ASSESSMENT AND MANDATORY
ASSESSMENT OF COMMUNITY ALTERNATIVES
To ensure that all
individuals with disabilities are presented with their options for community
care, the Commonwealth shall develop a uniform intake process for assessing
individuals with disabilities of any age, for long term care services, using an
independent entity(ies) to perform the
assessment that are not providers of long term care services.
Furthermore,
a lead entity will be designated to arrange for a single source document that
outlines all the community based services that currently are available for
people with disabilities to be made available in alternative, accessible
formats and be kept current. A clearly defined appeal procedure will be
available to all people with disabilities in state programs.
Objective: All state agencies that offer long term
care shall pre-screen all individuals seeking long term care services for
appropriateness of community care. Private paying individuals also shall be
offered such a screening assessment. A
rule out of community services shall be a mandatory feature of such
assessments. In addition, any individual referred to an institution shall be
assessed again no later than 14 days after admission, unless statutorily
prohibited, to conduct a subsequent “community rule out” assessment. No
hospital or nursing home shall conduct institutional screenings or community
rule out.
Action Step: Each
state agency offering a long-term care plan shall redesign the current intake
features of their long term care to incorporate a community alternatives rule
out, and 14-day reassessment in institutional placements. Each state agency shall develop a verification process to
ensure that informed choices were provided.
Action Step: Each state agency shall provide
resources, and assist, the Massachusetts Office on Disability (MOD) to plan, and implement a series
of statewide trainings to assure that all providers and agency staff are aware
of Olmstead and its implications. This statewide training program should
encourage networking across agencies.
Objective: Develop a vehicle to provide those in
institutional care with extensive information on community-based services two
weeks after their placement in a nursing home— and when awaiting discharge.
Action Step: Independent Living Centers, ASAPs, and other entities, may be uniquely
qualified to engage in these tasks.
Goal 5:
CONDUCT A STUDY, WITH SPECIFIC RECOMMENDATIONS, THAT IDENTIFIES THE
SERVICE NEEDS, AND APPROPRIATE AGENCY TO DELIVER THEM, TO PEOPLE WITH
SIGNIFICANT DISABILITIES, WHO ARE AT RISK OF INSTITUTIONALIZATION, AND DO NOT
PRESENTLY MEET THE ELIGIBILITY CRITERIA FOR LONG TERM CARE SERVICES.
Objective: Address the
rapidly growing problem that people with significant disabilities that do not
meet the eligibility criteria of the current state agencies and, are not being
served in an institutional setting, are going unserved. People with autism, acquired brain injury,
agoraphobia, etc., have fallen between the cracks, as a result of tightening
eligibility criteria, and, although they qualify for SSI and SSDI, they don't
have an agency to go to for services.
Action Step: Create (or designate) an agency, with adequate funding, to
provide needed services for these populations pending a comprehensive study
conducted by the Commonwealth that includes, in all phases, active
participation of members of these populations.
Goal 6:
SIGNIFICANTLY REFORM
SPECIFIC MEDICAID FUNDED PROGRAMS, PRACTICES, PROCEDURES, AND REGULATIONS, TO
PROVIDE, AND STRENGTHEN, COMMUNITY BASED ALTERNATIVES TO INSTITUTIONAL CARE.
Objective: To eliminate the institutionally biased
hardship created by the practice of the "lifetime" spend-down under
65, which becomes a 6-month spend-down once you turn 65. Individuals just can't
"afford" to be in the community because the spend-down bankrupts them
financially.
Action Step: Eliminate
the Medicaid Spend-down.
Objective: Address the major, and well-founded, fear
of people with disabilities, especially those who are aging, is the loss of
benefits once eligibility terminates for CommonHealth for working adults. Loss
of coverage for durable medical equipment, medications, and personal care
attendants—benefits often of acute importance to people with disabilities—
occurs when someone stops working. This puts people at extremely serious risk
of being institutionalized. The spend-down to get MassHealth benefits is
prohibitive for most.
Action Step: Eliminate
Medicaid Spend-down for those transitioning from CommonHealth to MassHealth
Objective: To eliminate the institutionally biased
inequity evidenced when a nursing home resident has financial eligibility for
MassHealth determined without regard to spousal income, while spousal income is
deemed to individuals with disabilities choosing to remain at home. The result
is that individuals with severe disabilities may be forced into long-term care
facilities as the only way to meet the expenses of their medically necessary
care needs.
Action Step:Apply for, secure, and implement a Home and Community-Based (HCB)waiver that prevents the deeming of spousal
income that is not available to people under age 60. A younger individual with
a disability who is married to someone who works is likely to be ineligible for
MassHealth/CommonHealth unless a substantial deductible is met and thus is
unable to access community care. Waivers of spousal deeming should be made
available to married individuals under age 60 with disabilities.
Objective: Many individuals with significant
disabilities require some form of personal assistance to live in the community
whether provided by family, personal care assistants, home health aides or
others. In order to ensure that people with disabilities have the opportunity
to live in the community access to Personal Care Assistance (PCA) services that meet a broad range of
physical and cognitive needs must be assured. In addition, timely Prior Approvals,
adequate reimbursement rates, and benefits and benefits for PCA’s must be
considered in making the service viable. The PCA program is a bedrock
independent living program that must always maintain consumer control.
Action Step: Eligibility for PCA services must be broadened to include people over
age 65 who would have otherwise been eligible based on Medicaid’s income
eligibility criteria for people under 65; and eligibility must include people
with disabilities who need prompting and cuing in order to complete activities
of daily living, or personal safety supervision for those with a surrogate.
Action Step: The Division of Medical Assistance (DMA) must continually act to streamline the
approval process, which can take over six months, without compromising the
vital role of independent living in the process. You can get in a nursing home
in a day or less; why does it take up to nine months to get a comparable
community-based service? Presumptive eligibility for three-months PCA services
after provider evaluations would be a big first step.
Action Step: Inadequate compensation limits the workforce and thus PCA utilization;
regular review of wages and implementation of a health insurance program for
full-time PCA's is needed in order to maintain and increase the labor pool. It
is notable that those working in state institutions have, in comparison to the
high majority of community-based workers, an enhanced plan of wages and
benefits.
Objective: Individuals with disabilities of any age
qualifying for long term care services in the Commonwealth shall be able to use
family members and relatives--with the exception of spouses--to serve as paid
personal care attendants. Individuals, who are unable to identify any surrogate
to assist them in the PCA service, shall have a surrogate supplied to them by
the Commonwealth.
Surrogates necessary to assist a person in managing the PCA program can
be either paid or volunteer. When a
non-family member volunteers to be a surrogate that individual shall be required
to have had CORI checks and meet with the PCA coordinating agency and the
individual using the service quarterly to assure the individual is satisfied
with the support and necessary services are being delivered.
Additionally, if an
individual with a disability cannot identify a family member or volunteer, paid
surrogates through a supported living provider will be allowed and encouraged.
Provision of the service through a provider agency will ensure screening,
supervision and back up when needed for this vital service.
Action Step: Amend
the Medicaid State Plan to include the provision and payment for case
management including “surrogacy” case management.
Objective: Each state agency offering a personal care
attendant program shall adopt regulations that allow family members and
relatives, with the exception of spouses, to be retained by the disabled person
as a personal care attendant. These agencies shall also develop a program of
surrogacy to guarantee that no disabled person is unnecessarily segregated
because of lack of a surrogate to help direct their own care.
Action Step:
Agencies shall begin the redesign work to format their PCA services to comply
with this objective.
Assistive Technology(AT) provides individuals with disabilities the ability to access and control
their environment as their non-disabled peers do. Funding for medically
necessary durable medical equipment and devices is provided by DMA. Funding for non- medically necessary
equipment and devices is limited in each agency.
Assistive technology reduces the individual
with a disability’s reliance on others to provide many tasks, such as
the use of an adapted computer to pay bills, make medical appointments, order
groceries, correspond with others, control lights and other electrical devices.
Objective: To expedite the approval of medical
equipment, assistive technology, and home modifications needed in order to get
people out of institutions or otherwise remain independent in their own homes.
Action Step: Encourage agencies to allocate funds to develop AT programs to provide
funding for the evaluation of need, purchase of equipment and training for
those individuals seeking to improve independent functioning where they live,
and to either prevent institutionalization or to leave an institution.
Action Step: Assess the AT needs of all individuals with significant disabilities
moving into the community.
Action Step: Establish an AT Working Group to explore the creation on an Assistive
Technology Loan fund similar to the Home Modifications Loan Fund (HMLF) to enable families with members with
disabilities to take low interest loans to purchase equipment.
Goal 7: SUPPORTED LIVING
Although the provision of affordable, accessible housing and personal
assistance may afford the ability for many people with disabilities to move
into or remain in the community it is often not sufficient enough to maintain
them there. Individuals with cognitive
or emotional limitations sometimes find the demands of coordinating their daily
activities overwhelming or beyond their capacities. To enable individuals with
these limitations to function as independently as possible in the community
Supported Living (SL) programs were established by several state human service agencies.
Extensive supported
living services are provided by DMR to assist their consumers with tasks such
as reading mail, paying bills, and dealing with other daily life activities.
Such services are distinct from personal care. Like programs are needed for
non-DMR consumers transitioning from institutions or for people who are at risk
of institutionalization, especially because of a combination of physical and
cognitive or mental health disabilities. Supported living can provide the
assistance needed to achieve maximum independence.
Objective: Supported living models are called
different things in different agencies; SL case management, SL service
coordination, individual supports etc.
Whatever it is called, supported living should provide case management
or service coordination supports in those areas that the individual cannot
manage independently. It is recommended
that a SL service delivery model NOT” bundle” all services together such as,
housing, personal assistance, case management to be provided by a single
provider agency as that situation tends to set up conflicts which inherently
limits consumer choice and independence.
For example, if a consumer of service disagrees with a provider
recommendation for and is therefore terminated from SL services they may also
lose their provider sponsored housing or if the consumer wants to have another
provider of service they may also lose housing if services are “bundled” in a
package of all or none.
Action Step: It is
recommended that the SL program model be expanded, and its philosophical tenets
be adopted by other EOHHS agencies. These include:
·
Incorporate
consumer choice either by a self directed model, or through the initial
selection of an approved SL provider and an annual opportunity to change to
another approved provider, if they so choose, during an “open enrollment
period”,
·
Consumers of
service involved in the selection of case managers/service coordinators on
interview committees for the SL program and in the selection of their own case
manager.
·
Funding of SL
case management/service coordination follows the consumer, it is not the
program’s “slot”. If consumers of
service choose another provider or move the funding follows them, they do not
wait for a slot with another provider,
·
Supported
living service/service coordination are generally not in a “bundled” package
with housing and PCA by a provider agency.
·
People with
disabilities have the right to make choices even if those around them feel they
are the wrong ones and to experience the results of their choice
Goal 8: TRANSPORTATION
The availability of
accessible transportation is a fundamental component of the integration picture
for people with disabilities. It is an undisputable link to employment,
education, recreation, and numerous other elements of leading a normal life.
Vehicle ownership is often limited among people with disabilities because of
the nature of their disability or the poverty so closely associated with having
a disability. This fosters a tremendous dependence in the disability community
on public systems and human service systems.
Objective: Public transit, though, is limited in
suburban and rural areas in Massachusetts; much fixed-route service, including
that run by the MBTA, is not fully accessible; and paratransit service is often
unreliable and not in compliance with ADA mandates. The human service system is
often uncoordinated and duplicated and run by agencies that provide other
services such as housing, case management, and personal care. The individual’s
life becomes totally dependent on one or two providers, an unhealthy
infringement on independence, notably so when there are problems with a service
provider.
Action Step: Develop and implement a plan to bring all state-funded
fixed-route service, including bus, subway, and ferry service, into compliance
with ADA access requirements.
Action Step: Comprehensive review of paratransit services
run by the MBTA and the RTA’s to ensure that they are operated in compliance
with ADA eligibility requirements.
Action Step: Review of human service transportation
programs by the state, including elderly services, to eliminate duplication,
increase coordination, create interregional transit comparability and reciprocity,
and otherwise increase use of mainstream public transportation by people with
disabilities.
Goal 9:
MENTAL HEALTH
COMMUNITY SERVICES
The need for more
and better services so that individuals with mental illness can choose to live
independently in the community rather then having to be institutionalized.
Objective: DMH will fully support the concept that all individuals are entitled to
have opportunities to live, receive treatment and achieve rehabilitation in the
communities of their choice. In keeping with these values, DMH will continue to
develop mental health services in normative community settings that offer
greater choices to persons with the mental illness. In particular, these
services have been, and will continue, to be targeted to persons who have been
served in institutions for time periods that exceed their need for such
intensive care.
Action Step: Residential Services - DMH will devote existing and new resources to
the development of a wide spectrum of residential services in the
community. These services will be
provided through models ranging from 24 hour on-site staff supervision to
supported housing, with clients living on their own and receiving in-home
assistance, as needed. DMH has
identified over 200 individuals who are currently living in our state hospitals
and who could be discharged, given the availability of appropriate community
services. Provided there are sufficient
increases in the DMH base budget over the coming years, DMH planning calls for
the creation of new residential opportunities.
Action Step: Programs of
Assertive Community Treatment - DMH supports the statewide expansion of a new and
exciting model of community services management, the Program of Assertive
Community Treatment or PACT. A team of
multi-disciplinary staff provides comprehensive treatment, support and
rehabilitation to an identified group of 50-80 clients at risk of inpatient
admission. Clients receive all needed services in the communities in which they
live. This approach assures community
treatment, constancy of providers, and integration of clients into the life of
their communities. Because of the emphasis on blending mental health and
rehabilitation services, PACT has consistently demonstrated success in helping
clients gain both mental health stability and achievement of personal goals
(e.g. job, housing).
Action Step: Continued, and increased, state funding for
DMH-funded clubhouses, and peer support models.
Objective: Expand the availability of community based
mental health services to disabled elders seeking to live in the least
restrictive settings.
Action Step: The
Executive Office of Elder Affairs should promulgate new regulations at 651 CMR
to make Mental Health services on an outreach basis a home care service to extend
the period of time an elder can remain living in the most integrated setting
appropriate to their needs.
Goal 10:
PROMOTE THE HEALTH
OF PEOPLE WITH DISABILITIES AS AN ASPECT TO ENSURE COMMUNITY LIVING, PREVENT
SECONDARY CONDITIONS, AND ELIMINATE DISPARITIES BETWEEN PEOPLE WITH AND PEOPLE
WITHOUT DISABILITIES IN MASSACHUSETTS
Access to quality
health care as a part of community services and supports is critical. Without access to basic health care, people with
disabilities often develop secondary, and tertiary health complications that
result in frequent, and costly, hospitalizations, and subsequent nursing
home/chronic care hospital placements.
Objective: To ensure equal access to community-based
health care that promotes healthy living and full community inclusion across
the lifespan for people with disabilities
Action Step: Train health care professionals to understand disability
rights/independent living
Action Step: Establish a mechanism for consumer/family input regarding barriers and
facilitators to accessing health care in the community.
Objective:To ensure availability of high quality
health care services in the community, including primary care, dental care,
specialty care, and mental health services.
Action Step: Train health care professionals on how to provide accessible care,
including physical, communication and equipment access.
Objective: To ensure that community-based health care
services are available in a manner consistent with civil and human rights
Action Step: Establish a mechanism for monitoring health care entities receiving
public funds to assure adherence to disability access laws and regulations.
Goal 11:
MAXIMIZING RETAINED REVENUE FOR SERVICES
In order to
maximize revenues for services for people with disabilities, all programs for
people with disabilities that generate Federal Financial Participation (FFP),
shall credit such FFP back into the least restrictive, community based, program
services.
Objective: FFP that is generated by the work of staff
in programs serving people with disabilities, shall be "credited"
back to the program, and not deposited to the General Fund. The Executive
Office of Administration and Finance shall prepare an accounting of all such
revenues, by line item and amount.
Action Step:
Administration and Finance, working with the House and Senate Ways & Means
committees, shall identify all line items in the state budget which generate
federal match, and shall direct such FFP revenues to the line item accounts
from which they are derived, to further maximize the revenue capacity of said
programs, and require at least maintenance of effort in their base funding.
Goal 12:
ADEQUATE
COMPENSATION FOR STAFF OF COMMUNITY-BASED SERVICES
Without adequate,
competent staff, community-based services fail, and cannot expand. Unless compensation is adequate, there is
less staff, and those who are hired may not have the skills required to perform
their jobs.
Currently, salaries
and benefits at State institutions are, for the most part, superior to those
offered in community-based programs.
For instance, within the DMR system, starting salaries for comparable
direct care workers run $4,000-$5,000 higher in the state-run system than in
the private sector. Also, state
employees receive periodic increases, while salary adjustments in the private
sector are completely dependent on a periodic decision by the legislature and
administration, and when granted, are minute (under 3%) and retroactive rather
than prospective.
Objective: The Commonwealth must provide adequate
funding to community-based service providers to ensure a capable and reliable
workforce. The principle of equal pay
for equal work should be adopted.
Salaries in state operated services and in the state contracted service
system should be the same for the same work.
Action Step: The
Commonwealth should appropriate the funds necessary to equalize salaries in
state operated and state Contracted Services.
Action Step: The Funding
to provide annual salary adjustments should be built into the budgeting process
of each state Contracting Agency for both state employees and the employees of
the private agencies contracting with the Commonwealth.
Objective: Training for Direct Care and supervisory
staff must be improved in order to insure that staff have the skills to perform
the work of providing direct care to individuals with disabilities.
Action Step: Expand
and increase the availability of training programs through the Community
Colleges, which has recently begun, and provide salary incentives to staff that
successfully complete training curriculums based on approved standards for
Direct Care Workers.
Goal 13:
EMPLOYMENT
The multiple
barriers to employment and economic empowerment of adults with disabilities
include the fragmentation of existing employment services; the isolation and
segregation of people with disabilities from mainstream programs and services;
the lack of access to health insurance; the complexity of existing work
incentives; the lack of control and choice in selection of providers and other
agents; inadequate work opportunities resulting from attitudinal barriers based
on historical and erroneous stereotypes; and the lack of accurate data on
employment of people with disabilities needed to measure progress in
eliminating barriers to their employment.
Objective: The following actions are planned to help
address these barriers and to increase employment opportunities for people with
disabilities.
Action Step:
Increase and promote the choice of regional One-Stop center employment services
for people with disabilities, including those transitioning to the community
from institutions or those at risk of placement in residential facilities.
Efforts must be made to ensure full, equal access to all services, including
those of the Massachusetts Rehabilitation Commission (MRC), at One-Stop centers.
Action Step: Direct
MRC, and the state Department of Education to evaluate and improve transition
services provided to youth with disabilities that are making
the transition from school to work or postsecondary education.
Action Step:
Continue swift implementation of the Ticket to Work Program to develop a viable
infrastructure of SSA certified Employment Network (EN) providers, both public and private.
Action Step:
Continue to actively enforce the new VR regulation that eliminates extended
employment as a final employment outcome under the State Vocational
Rehabilitation Services Program, so that an employment outcome may only be
counted if an individual with a disability is working in an integrated setting
in the community
APPENDIX E
Olmstead Advisory Group:
Report of the Subcommittee on
Housing
Olmstead
Advisory Group
Subcommittee
on Housing
Subcommittee
Chairs:
Bill
Henning, CORD
Linn
Torto, EOAF
Subcommittee
Members:
Arlene
Korab, Mass Brain Injury Assoc, Joseph
Tringali, Stavros I.L.
Bill
Henning, CORD Ben
Haynes, MA Sr. Action
Joe
Bellil, Advocate Linn
Torto, EOAF
Carole
Collins, DHCD Maura
Hamilton, DHCD
David
Eng, DHCD Marc
Slotnick, DHCD
Sarah
Young, DHCD Anne
Marie Gaertner, DHCD
Edward
Chase, MassHousing Richard
Dahill, MassHousing
Maggie
Dionne, Elder Affairs Margaret
Chow-Menzer, DMR
Michael
O’Neill, DMH Joseph
Vallely, DMH
Introduction
The
Commonwealth of Massachusetts has been a leader in developing affordable
housing for low-income persons including persons with disabilities. These
programs provide opportunities for people with disabilities to live in the community,
including many integrated settings.
·
Massachusetts
is one of only two states that have a state-funded public housing program; the
program includes over 33,000 housing units for the elderly and people with
disabilities.
·
The Commonwealth
has applied for and been awarded Section 8 funds targeted towards people with
disabilities since the inception of these programs.
·
The
Department of Housing and Community Development supports the production of
housing for persons with disabilities through the Housing Innovations Fund
Program and the Facilities Consolidation Fund Program, both of which have
funded the development of thousands of units of supported housing.
·
For
over 24 years, MassHousing has required developers to set-aside units for
people with psychiatric disabilities and mental retardation, creating hundreds
of integrated housing units.
·
With
the innovative “Mixed Populations” legislation, the Commonwealth developed a
new rental voucher program to allow people with disabilities to rent apartments
in the community rather than in what is largely elderly housing.
·
Massachusetts
was the first state in the Country to develop a database of accessible units in
order to better match people requiring access with owners who have units available.
·
The
Commonwealth has been aggressively assisting people with disabilities to live
successfully in the community with projects such as DHCD and Elder Affairs’
Service Coordinators and MassHousing’s Tenancy Preservation Project.
·
The
Commonwealth’s public housing and Section 8 programs recognize persons in
institutions as “homeless” providing the prioritization for housing that comes
with this designation.
These
are only some of the state’s accomplishments in this area. Despite these
efforts, the Commonwealth recognizes that additional work needs to be done to
ensure people with disabilities have the right and the availability of
opportunities to live in the community. The work of the Housing Subcommittee of
the Olmstead Task Force seeks to address these issues.
Overview
of Committee Work
The
Housing Subcommittee met 5 times. Presentations to the subcommittee were made
regarding the housing needs and preferences of the following specific
populations: persons with psychiatric disabilities, persons with mental
retardation, persons with head injuries and elders. In addition, the Department
of Housing and Community Development and MassHousing provided information
regarding current and potential housing programs for the targeted populations,
including people with physical disabilities.
The
following provides a set of principles agreed to by subcommittee members and
recommendations developed from these presentations.
The Olmstead Housing
Committee believes that housing programs and property development should be
consistent with the following principles:
Integration: Housing
for people with disabilities should be designed to integrate people with
disabilities into the community as fully as possible. For example, a unit for a
person with a disability within a housing development with units not
exclusively targeted to people with disabilities is more integrated than an
isolated three or four-person group home standing by itself in a wooded area.
In the most integrated, least restrictive housing environment, support services
should be available when necessary to help ensure a successful tenancy and
lease compliance.
Housing and Services Relationship: Before a housing model is funded or endorsed, the relationship between
housing and services must be reviewed and determined appropriate for the
targeted population. Many people with disabilities, disability advocates and
service providers believe that the historic “bundling” of services and housing
has been detrimental for people with disabilities. For example, when services
and housing are bundled together, the consumer’s choice of services is limited
and conflicts of interest may arise. Further, such arrangements restrict the
options of the state in finding appropriate services and housing. Many elders and elder service organizations,
however, believe that bundling services and housing is necessary to provide
adequate supports to many frail elders. The assisted living model, for example,
links housing and services specifically to ensure frail elders can remain in
the community rather than be institutionalized. In all models, adequate and
appropriate services should be available as needed and chosen by the resident
to ensure their successful tenancy in the community
Maximum Control:
People with disabilities should have the maximum control possible in their
housing choices and management. Having and meeting the obligations of a lease
or a mortgage in their own name, with or without assistance, is the goal for
most people with disabilities.
Informed Choice:
People with disabilities must be able to choose their housing. In order to do
this, they must be informed fully, in a manner understandable to the individual
about the choices available and the responsibilities that accompany these
choices. Different housing options and any necessary tenant support services
must be made available.
A Variety of Choices: In
developing a system of housing for people with disabilities, the overall state
system should promote a variety of choices. Currently some systems and/or
geographic locations within a system have too much of one housing option or
another; a variety of housing types and geographic locations should be
considered in developing the system further.
Accessibility: All
housing for people with disabilities must be accessible. The Commonwealth will
seek to promote maximum visitability in all publicly funded housing. This will
better ensure people with disabilities have access to integrated housing in all
communities.
Overview
of Recommendations
Additional housing
and supportive services including tenant supports are needed in order to ensure
people with disabilities are not unjustly or unnecessarily institutionalized.
The needs of some individuals can and will be met by better using existing
resources and breaking down the programmatic and community barriers to housing
for people with disabilities. Ensuring that housing and programs are made
accessible will guarantee that resources will become routinely available to
people with physical disabilities, including elders, in the future.
·
Commit to an aggressive public education effort in
coordination with housing and disability services providers to combat the Not
In My Back Yard” (NIMBY)
syndrome. In addition, enlist the
support and resources of the HUD Fair
Housing Division and the Attorney General’s Offices of Public Protection
and Disability Rights in enforcing C.151B where communities continue to
discriminate against people with disabilities
·
Support the
recommendations of the Governor’s
Special Commission on the Barriers to Housing Development to engage state
and local public building and fire officials in training sessions and
educational sessions through the Architectural Access Board and others on the
rights of persons with disabilities to live in the community in the least
restrictive settings appropriate to the individual. The Executive Office of Administration and Finance is working
with state building code and fire officials around the promulgation of the new
state building and fire codes to insure that housing development is consistent
with the principles of independent living and pose no unnecessary barriers to
the development of housing for persons with disabilities.
·
Insure that
persons with disabilities can live independently wherever they choose. Therefore, housing and service providers must
consider accommodations around transportation,
for example, which will enable residents to live in many different community
settings. Work with communities to
develop a mutual understanding of the housing needs of persons with
disabilities within their community and create a plan to identify housing
opportunities for residents in all neighborhoods of the community. Insure that planning efforts in this regard
include the input of persons with disabilities in these processes. See City of Boston/EOHHS siting agreement
In this period of
limited funding availability, maximization of existing housing resources is key
to expanding community-based housing options for people with disabilities.
·
Support community
housing resources through the reprogramming
of capital and operating funding currently being used to support
institutional living arrangements.
·
Revisit
housing and service programs to identify places where innovative and creative funding opportunities can be
implemented within the context of existing laws and regulations. Consider modifications to laws and
regulations as appropriate to allow for greater flexibility and targeted
resources for this development initiative. State agencies should conduct this
review. In particular Elder Affairs’ Supportive Housing model should be
reviewed.
·
The discharge
service plan model which emerged from the committee’s many discussions is community based housing that includes:
Ø
Rent subsidies;
Ø
Housing search assistance (where the subsidy is a tenant-based voucher)
including access to security deposit and move in funds;
Ø
Tenant stabilization; and
Ø
Adequate and appropriate support services.
Ø
Accommodation plans for tenants who may need temporary hospitalization or
nursing home placements to insure no loss of housing
Placing a person with a disability – especially someone
who has been institutionalized – in the community without access to this menu
of supports will not result in a successful tenancy. State agencies,
institutions and service providers must incorporate all of these components
into individual service plans. Programs such as HOP’s housing search and the
Tenancy Preservation Program should continue to be funded.
·
Direct state
agencies to coordinate housing resources, and to possible “trade” where
appropriate. For example, DMH has a
significant stock of nonvendor-owned C.689 and C.167 developments. If some DMH
consumers are able to move from these properties/programs towards supported housing
(with provision of subsidies), resources may be freed up for use by DMR. DMH
would expect alternative replacement housing for that given to DMR. This may be
a quick and cost-effective way to “create units”. State human services and
housing agencies should review resources to identify any current “surplus” and
establish a system for on-going review of resource utilization and exchange of
this information to maximize use of resources for all EOHHS consumers.
·
In light of the
changing needs of persons with disabilities and the growth of the not for
profit housing delivery system, the C689/67 program should be reviewed and
evaluated. DHCD will convene a working
group consisting of all relevant parties to undertake this review and make
necessary recommendations for amending the program in response to current
client needs.
·
Develop a database so that agencies can share
information about “surplus” properties or units and needs. State agencies
should review whether Mass Access could play this role.
·
Devise a
coordinated plan to match people with particular housing needs in a particular
geographic with available housing resources in that area in a timely manner,
such as Mass Access. State housing and human services agencies should explore
development of a system to accomplish this.
·
Develop a
single point of entry for consumers and advocates into the housing system.
Explore whether the Housing Consumer Education Centers or other entities are an
appropriate point of entry. Ensure that HCECs have the ability to provide
information about reasonable accommodations for people with disabilities in
housing including adjustments in programs that offer options to amend the
payment and utility standards for persons with disabilities.
·
Ensure that
limited resources within developments,
such as the 13.5% in state-funded public housing and designated percentages in
private housing, are fully used. DHCD and MassHousing and other public
entities to conduct utilization review and generate recommendations for
increasing utilization of resources.
·
Ensure targeted resources such as AHVP and
targeted Section 8 programs are fully
used. DHCD should continue to apply for various Section 8 programs and
maximize the vouchers available to people with disabilities.
·
Promote the
availability of local tax abatements and
deferrals to help keep elders and people with disabilities in their homes.
·
Use “excess capacity “ in C.667 congregate,
DHCD/Elder Affairs’ Supportive Housing programs and group homes to help transition people into the
community. Unless consumers choose such settings for permanent housing, use
them only for transition purposes. DHCD should continue to share information
about excess capacity with state human services agencies.
·
Research whether
underutilized housing developments for the elderly and persons with
disabilities can be reconfigured or
reconstructed to provide larger, more usable and desirable housing units.
Pursue sources of funding including working with HUD and federal legislators to
authorize use of federal Section 202 funds by local housing authorities for
reconfiguration.
·
Develop ways
to help service and housing providers
work better together, including ASAPs and LHAs, working creatively with
existing local resources. Housing and service agencies should continue
aggressive efforts to develop partnerships of qualified providers and engage in
initiatives to promote the creation of different kinds of housing models for
persons with disabilities and elders, most especially units integrated in new
or existing developments available to the general public
·
DHCD has defined persons within nursing facilities as homeless. Revisit the notification and public
education effort with local housing authorities and other housing providers
receiving state funds to ensure that other individuals within institutional
settings may receive this preference, including persons in rest homes,
rehabilitation facilities and institutions operated by DMR, DMH and DPH.
·
Increase
availability of accessible transportation to maximize use of existing
accessible units.
·
Streamline
process for development of affordable housing. A successful example of agency
collaboration and efficient review process is the Affordable Housing Trust model,
which agencies should seek to replicate wherever possible.
·
Work with HUD
and federal legislators to change federal statutes and regulations for
project-based Housing Choice Vouchers. Current tenant selection requirements
make it very difficult for housing authorities and service providers to
effectively serve persons with disabilities in project-based units with
supportive services. Changing federal
statute to allow owners/service providers to identify eligible applicants and
maintain the waiting list for project-based units would allow housing with
services to be appropriately matched to persons with disabilities.
·
Develop a
system for ensuring state funds are not being used to develop new housing that
will negatively impact other affordable housing already in place. For example,
ensure state funds are not being used to develop elderly housing in an area
where there is a surplus of C.667 housing.
·
Support
MassHousing’s efforts to have HUD refinance 202 developments in order to both
refinance mortgages and obtain additional support services funds for the
developments.
·
DHCD and
service agencies will work together to insure Project Based Section 8 resources
are utilized and allocated to best serve the needs and preferences of persons
with disabilities, including developing integrated models of housing as an
option.
Additional housing resources are needed for all populations. Some of the agency needs include:
·
Department of Mental Health: DMH has enough group residential housing at
this point, though DMH is always in search of higher quality housing stock with
project-based subsidies. DMH prefers any expansion be with Supported Housing
model, specifically with individual subsidies and individualized supports.
Certain types of new programs such as consumer-directed households could rely
on development of housing that has the appearance of more traditional group
homes.
·
Department of Mental Retardation: DMR has a significant issue with an aging
population. Accessibility becomes a significant issue at many group homes. DMR
prefers all new development to have a maximum of 4 persons in one living
situation.
·
Statewide Head Injury Program: Service funding is really the issue, not
the bricks and mortar. This population is underserved. A range of programs is
needed, as there is very little available for this population.
·
Executive Office of Elder Affairs: Agency would like to see an expansion of
the following programs: Supported Housing model, Service Coordinators and
affordable assisted living. The congregate model has worked on a limited basis;
no expansion desired.
Support services, however, are also necessary to enable
consumers to access these housing resources:
·
Use housing funds
targeted towards people with disabilities, e.g. HIF or FCF, (and/or the RFR
point system) to provide an incentive
for developers to include set-asides
for people with disabilities in new construction or rehabilitation
projects. DHCD and MassHousing could include such targeting in their RFRs. Once
in place, the agencies should assess whether such incentives were successful in
creating integrated housing.
·
Improve the housing development system for people with disabilities. This may mean
improving relationships between housing and service providers and providing
incentives for housing providers to deliver units for these groups.
·
Ensure
adequate and appropriate services are available as needed and chosen by the
tenant to ensure their successful tenancy in the community. If preferable to
the funding agency in support of the clients being served in the community,
seek to insure that the housing and service contracts are separate and
divisible, most preferably with different providers (including those owned by a
related party).
·
Ensure new
housing is developed using flexible model. Ensure the model is a long lasting one. Working together, the state housing
and human services agencies should look at some successful programs as models
and develop “Best Practices” models
·
Continue
discussions and arrangements with Division of Medical Assistance on using
Medicaid (most likely waivers) to support
services that keep elders out of institutional settings (such as 24-hour
care model). Research how MassHousing’s Elder Choice program uses GAFC to
increase affordability.
·
Provide access
to MassHousing’s assisted living
model or for other low-income assisted living models to the small number of Olmstead consumers who may
prefer and be appropriate for this model.
Housing resources
will be unusable by elders and people with physical disabilities if they are
not accessible.
·
Ensure all
existing publicly financed housing has completed 504/ADA self-evaluations and implemented
transition plans up to the point of undue financial burden, alteration of the
program or structural infeasibility. DHCD, MassHousing and other entities shall
continue to verify that this standard is met.
·
Ensure assisted living developments for elders
and/or people with disabilities are accessible.
·
Ensure that new construction and substantial
rehabilitation projects are made accessible by enforcing access
requirements. DHCD, MassHousing and other entities shall continue to ensure
this occurs. Ensure leased/owned
properties are accessible before recontracting services with vendors. This
is a model DPH/SA use successfully to ensure access throughout the substance
abuse treatment system. DMR, DMH and
other agencies should meet with DPH to review how their substance abuse
treatment system made itself accessible and implement similar procedures.
·
Develop a
funding source to make housing serving people with disabilities accessible
where such funds are not already available, e.g. for smaller private landlords.
·
Ensure
continued funding of the Home Modification for the Disabled Loan Program. By
providing loans for access modifications such as ramps, elders, and people with
disabilities and children with disabilities are able to remain in their own
homes.
·
Ensure
accessible units are occupied by persons who need the design features by
requiring use-of lease addendums in publicly funded housing that allows the
manager to move households as needed to accommodate persons with disabilities.
DHCD’s access project can serve as a model.
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